| Re: suggestions for grabbing license from home [message #19180] |
Mon, 06 March 2000 00:00 |
Robert Weiss
Messages: 5
Registered: February 2000
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Junior Member |
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dmarshall@ivory.trentu.ca wrote:
> I have the same license file at home and cannot get the license.
> I have the license file in the proper directory, I have tried hard-coding
> the address in (as the error message suggests).
> When I try from home, the demo mode starts and the error message is
> something like "cannot find SERVERNAME in database, try using the address
> as 123.456.789.123 in license file" error number is -14,7
Hi Dave,
are you sure you listed the numeric IP-address in the license file (not the
alphanumeric mnemnonic)?
It is well possible that IDL does no DNS-Lookup (using NT) when trying to
find the licence server.
Hope that helps.
Rob.
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| Re: suggestions for grabbing license from home [message #19181 is a reply to message #19180] |
Mon, 06 March 2000 00:00  |
davidf
Messages: 2866
Registered: September 1996
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Senior Member |
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dmarshall@ivory.trentu.ca (dmarshall@ivory.trentu.ca) writes:
> I'm hoping to get some troubleshooting suggestions.
> At work I can run IDL 5.2 from my office remotely via a floating license.
> My machine has WIN98 and the server has WIN NT. Things work fine, if
> someone is using the license when I try it tells me such else it fires up
> properly otherwise.
>
> I have the same license file at home and cannot get the license.
> I have the license file in the proper directory, I have tried hard-coding
> the address in (as the error message suggests).
> When I try from home, the demo mode starts and the error message is
> something like "cannot find SERVERNAME in database, try using the address
> as 123.456.789.123 in license file" error number is -14,7
>
> I can ping the server from home successfully, I see the modem send/receive
> bytes when I try. I am using WIN98 and a private ISP.
> Others have grabbed the license from home and I'm
> wondering if anyone has words of advice for me.
I don't know what the problem is here, but I
had a similar problem recently when I would try
to send mail from remote sites. After a *lot* of
investigation, including taking my computer down
to their office and standing there with it until
they *WOULD* deal with me, the ISP finally admitted
they had turned certain IP addresses "off". Usually
these were addresses that had been sending a lot
of SPAM mail.
The fact that other people can do it and you can't
just caused me to recall that stupid "Well, it is
suppose to work" response I kept getting from
the technical support people. :-(
Cheers,
David
--
David Fanning, Ph.D.
Fanning Software Consulting
Phone: 970-221-0438 E-Mail: davidf@dfanning.com
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Toll-Free IDL Book Orders: 1-888-461-0155
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