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Re: IDL 5.4 Stability - wot about the licensing? [message #22328]

Wed, 08 November 2000 00:00

Paul van Delst
Messages: 364
Registered: March 1997

Senior Member

Bernard Puc wrote:
>
> Paul van Delst wrote:
>>
>
>> One annoying thing I have noticed is that on my linux box I can now only have one session
>> of IDL running. Previously every other platform/OS on which I have used IDL (that had a
>> single user license) I could open as many IDL sessions as I wanted (as the same user). But
>> now I get the "Do you want to wait for a license?" message and then into the 7-minute demo
>
>
>> Has anyone else experienced this?
>
> I sent this to RSI Tech Support and they are aware of the problem.

So did I. I got an automated response telling me that:

"Please note that we are experiencing an unusually high volume of requests
for technical assistance."

Yowch.

Is this a good/bad/normal/indifferent sign? Oop...I just got another email telling my
"call" has been accepted by RSI Tech Support. Wow.

I once heard (probably in this newsgroup) that RSI is a significantly smaller operation
that companies offering similar products (e.g. Mathworks). If so, then RSI sure is on the
ball with regards to Customer Support. I'll take this opportunity to pile on another kudo
(I'm still trolling for a free IDL mug :o)

paulv

p.s. I love the new control statements (break, continue, switch) but I wish that "cycle"
(ala f90) had been used in place of "continue" - now my editor displays the MESSAGE
CONTINUE keyword in bold red instead of purple. Bummer, man.

--
Paul van Delst Ph: (301) 763-8000 x7274
CIMSS @ NOAA/NCEP Fax: (301) 763-8545
Rm.207, 5200 Auth Rd. Email: pvandelst@ncep.noaa.gov
Camp Springs MD 20746

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Re: IDL 5.4 Stability - wot about the licensing? [message #22330 is a reply to message #22328]

Wed, 08 November 2000 00:00

Bernard Puc
Messages: 65
Registered: January 1998

Member

Paul van Delst wrote:
>

> One annoying thing I have noticed is that on my linux box I can now only have one session
> of IDL running. Previously every other platform/OS on which I have used IDL (that had a
> single user license) I could open as many IDL sessions as I wanted (as the same user). But
> now I get the "Do you want to wait for a license?" message and then into the 7-minute demo

> Has anyone else experienced this?

I sent this to RSI Tech Support and they are aware of the problem.

--
Bernard Puc AETC, INC.
bpuc@va.aetc.com 1225 Jefferson Davis Highway #800
(703) 413-0500 Arlington, VA 22202

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Re: IDL 5.4 Stability - wot about the licensing? [message #22345 is a reply to message #22328]

Tue, 07 November 2000 00:00

Paul van Delst
Messages: 364
Registered: March 1997

Senior Member

David Fanning wrote:
>
> Hi Folks,
>
> Has anyone had any problems with IDL 5.4 stability? I've
> managed to completely crash it three times in the past
> couple of weeks. It's odd, because I don't recall
> IDL 5.3.1 *ever* crashing on my Windows NT machine in
> all the times I've used it.

I haven't exercised IDL 5.4 too hard but so far everything is honky dory.

One annoying thing I have noticed is that on my linux box I can now only have one session
of IDL running. Previously every other platform/OS on which I have used IDL (that had a
single user license) I could open as many IDL sessions as I wanted (as the same user). But
now I get the "Do you want to wait for a license?" message and then into the 7-minute demo
mode.

Wot a major pain in the ass. I typically have 5-8 different desktops on which I am
working on completely different things. I use IDL to examine/visualise data in one and use
it for software prototyping in another etc. Now I need to shut down IDL in one desktop to
do anything useful in another (losing all the session data which I am *not* going to save
everytime...jeez).

Has anyone else experienced this?

I am hoping that I have screwed up the installation somehow because if this is the new way
of how IDL 5.4 licensing works, then I am unconditionally trashing 5.4 on my desktop
without even an inkling of a second thought and going back to 5.3.X.

paulv

--
Paul van Delst Ph: (301) 763-8000 x7274
CIMSS @ NOAA/NCEP Fax: (301) 763-8545
Rm.207, 5200 Auth Rd. Email: pvandelst@ncep.noaa.gov
Camp Springs MD 20746

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Re: IDL 5.4 Stability - wot about the licensing? [message #22907 is a reply to message #22345]

Tue, 12 December 2000 06:06

Paul van Delst
Messages: 364
Registered: March 1997

Senior Member

landsman@my-deja.com wrote:
>
> Last month, Paul van Delst wrote:
>
>> One annoying thing I have noticed is that on my linux box I can now
> only have one session
>> of IDL running. Previously every other platform/OS on which I have
> used IDL (that had a
>> single user license) I could open as many IDL sessions as I wanted
> (as the same user). But
>> now I get the "Do you want to wait for a license?" message and then
> into the 7-minute demo
>
> I've finally upgraded to V5.4 on Solaris 2.6 and I am finding the same
> behaviour. Bernard Puc reported that this problem was known to RSI,
> but has anything been done about it? If not, then I am hurrying back
> to V5.3. Thanks,

I notified RSI of this behaviour and their tech support got back to me the same day. The fix was to
switch to evaluation mode rather than license manager mode. I will have to give them a call in 180
days to renew the setup - unless they release 5.4.x with the fix before then. Either way, I can get
done what I need to get done via multiple sessions if IDL.

The RSI Tech Support folks were very quick in their response - despite the "we are receiving more
than the usual number of requests" email I got right after submitting mine. It took about 5 minutes
of phone time to fix....about 3 of those was me asking what the problem was. At first I thought how
could this not be discovered in a beta test - but beta versions are more than likely installed in
eval mode (right?) so the problem wouldn't show up. This software development business shure can be
tricky.

paulv

--
Paul van Delst Ph: (301) 763-8000 x7274
CIMSS @ NOAA/NCEP Fax: (301) 763-8545
Rm.207, 5200 Auth Rd. Email: pvandelst@ncep.noaa.gov
Camp Springs MD 20746

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Re: IDL 5.4 Stability - wot about the licensing? [message #22916 is a reply to message #22345]

Mon, 11 December 2000 15:30

landsman
Messages: 93
Registered: August 1991

Member

Last month, Paul van Delst wrote:

> One annoying thing I have noticed is that on my linux box I can now
only have one session
> of IDL running. Previously every other platform/OS on which I have
used IDL (that had a
> single user license) I could open as many IDL sessions as I wanted
(as the same user). But
> now I get the "Do you want to wait for a license?" message and then
into the 7-minute demo

I've finally upgraded to V5.4 on Solaris 2.6 and I am finding the same
behaviour. Bernard Puc reported that this problem was known to RSI,
but has anything been done about it? If not, then I am hurrying back
to V5.3. Thanks,

--Wayne Landsman landsman@mpb.gsfc.nasa.gov

Sent via Deja.com http://www.deja.com/
Before you buy.

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Re: IDL 5.4 Stability - wot about the licensing? [message #22936 is a reply to message #22345]

Thu, 21 December 2000 14:28

mole6e23
Messages: 31
Registered: December 1998

Member

Martin Schultz <martin.schultz@dkrz.de> wrote:
> Todd Clements wrote:
>> landsman@my-deja.com wrote:
>>> Last month, Paul van Delst wrote:
>>>> One annoying thing I have noticed is that on my linux box I can now
>>> only have one session
>>>> of IDL running. Previously every other platform/OS on which I have
>>> used IDL (that had a
>>
>> RSI is rather aware of this problem. They are planning a fix for the next
>> update. In the mean time, if you can prove to them that it's a nuisance
>> for you, you might be able to get a temporary license to work around it.
>> They did state that a way around it is that you can start as many copies
>> of the IDLDE from the SAME xterminal as you want... of course, hating the
>> IDLDE as I do, this wasn't really an option for me.
>>
>> Todd
>
> ... has anyone tried what happens with the idlwave emacs shell? Would
> it work
> (a) if you started more than one shell from the same emacs session (is
> this possible by the way?)
> (b) more than one emacs session from the same terminal?

Part (b) does NOT work... I have not tried part A, but in theory it should
work, if it's even possible to do.

Todd

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Re: IDL 5.4 Stability - wot about the licensing? [message #22947 is a reply to message #22345]

Thu, 21 December 2000 11:18

Martin Schultz
Messages: 515
Registered: August 1997

Senior Member

Todd Clements wrote:
>
> landsman@my-deja.com wrote:
>
>> Last month, Paul van Delst wrote:
>>
>>
>>> One annoying thing I have noticed is that on my linux box I can now
>> only have one session
>>> of IDL running. Previously every other platform/OS on which I have
>> used IDL (that had a
>>> single user license) I could open as many IDL sessions as I wanted
>> (as the same user). But
>>> now I get the "Do you want to wait for a license?" message and then
>> into the 7-minute demo
>>
>> I've finally upgraded to V5.4 on Solaris 2.6 and I am finding the same
>> behaviour. Bernard Puc reported that this problem was known to RSI,
>> but has anything been done about it? If not, then I am hurrying back
>> to V5.3. Thanks,
>
> RSI is rather aware of this problem. They are planning a fix for the next
> update. In the mean time, if you can prove to them that it's a nuisance
> for you, you might be able to get a temporary license to work around it.
> They did state that a way around it is that you can start as many copies
> of the IDLDE from the SAME xterminal as you want... of course, hating the
> IDLDE as I do, this wasn't really an option for me.
>
> Todd

... has anyone tried what happens with the idlwave emacs shell? Would
it work
(a) if you started more than one shell from the same emacs session (is
this possible by the way?)
(b) more than one emacs session from the same terminal?

Martin

--
[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ [[[[[[[
[[ Dr. Martin Schultz Max-Planck-Institut fuer Meteorologie [[
[[ Bundesstr. 55, 20146 Hamburg [[
[[ phone: +49 40 41173-308 [[
[[ fax: +49 40 41173-298 [[
[[ martin.schultz@dkrz.de [[
[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ [[[[[[[

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Re: IDL 5.4 Stability - wot about the licensing? [message #22949 is a reply to message #22916]

Thu, 21 December 2000 10:47

mole6e23
Messages: 31
Registered: December 1998

Member

landsman@my-deja.com wrote:

> Last month, Paul van Delst wrote:
>
>
>> One annoying thing I have noticed is that on my linux box I can now
> only have one session
>> of IDL running. Previously every other platform/OS on which I have
> used IDL (that had a
>> single user license) I could open as many IDL sessions as I wanted
> (as the same user). But
>> now I get the "Do you want to wait for a license?" message and then
> into the 7-minute demo
>
> I've finally upgraded to V5.4 on Solaris 2.6 and I am finding the same
> behaviour. Bernard Puc reported that this problem was known to RSI,
> but has anything been done about it? If not, then I am hurrying back
> to V5.3. Thanks,

RSI is rather aware of this problem. They are planning a fix for the next
update. In the mean time, if you can prove to them that it's a nuisance
for you, you might be able to get a temporary license to work around it.
They did state that a way around it is that you can start as many copies
of the IDLDE from the SAME xterminal as you want... of course, hating the
IDLDE as I do, this wasn't really an option for me.

Todd

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Re: IDL 5.4 Stability - wot about the licensing? [message #23060 is a reply to message #22907]

Tue, 26 December 2000 17:14

Joseph B. Gurman
Messages: 31
Registered: April 2000

Member

In article <3A3630CF.6988D926@ncep.noaa.gov>, Paul van Delst
<pvandelst@ncep.noaa.gov> wrote:

> At first I thought how could this not be discovered in a beta test - but
> beta versions are more than likely installed in eval mode (right?) so the
> problem wouldn't show up. This software development business shure can be
> tricky.

I couldn't possibly comment on something for which I signed a
non-disclosure agreement, but you might very probably think so (to
misquote Jeffrey Archer's "House of Cards" as done on TV).

Joe Gurman

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