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Re: Weird Runtime Problem [message #43119 is a reply to message #43112] Tue, 15 March 2005 08:33 Go to previous messageGo to previous message
Rick Towler is currently offline  Rick Towler
Messages: 821
Registered: August 1998
Senior Member
Benjamin Hornberger wrote:
> David Fanning wrote:
>
>> Robert Barnett writes:
>>> What's the CPU usage when IDL enters this bizzare state?
>>
>> Don't know. I'm 3000 miles away and getting these kind of
>> numbers seems, uh, hard. :-)
>
> You can ask your client to run a VNC server (Virtual Network Computing,
> www.realvnc.com, www.tightvnc.com) if he's willing to let you mess
> around on his desktop. VNC can be tunneled through SSH if security is an
> issue (he would have to run an SSH server as well). We are using this a
> lot for remote administration of Windows machines. If your client is a
> big company with tight IT regulations, it's unlikely that they do it
> though.

Since your both on XP, you can "Remote Assistance" instead of VNC. Your
client can go to Start -> Help and Support and click "Invite a friend to
connect to your computer with Remote Assistance". There is little
wizard that will send you a file which your machine will use to connect
with your client's machine.

Of course this gets complicated if your client is behind a real firewall
or a "fake" one that isn't uPNP aware.

-Rick
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