| Re: Weird Runtime Problem [message #43112] |
Tue, 15 March 2005 11:34 |
David Fanning
Messages: 11724
Registered: August 2001
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Senior Member |
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Folks,
We resolved this problem by downloading the IDL 6.1 Virtual
Machine. Installed it and the program ran perfectly.
I don't know what the problem was with the 6.0 Virtual
Machine, but we do use a lot of objects in this program,
and that version did have some problems resolving objects.
Don't know. But at least I'll get paid. :-)
Cheers,
David
--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
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| Re: Weird Runtime Problem [message #43119 is a reply to message #43112] |
Tue, 15 March 2005 08:33  |
Rick Towler
Messages: 821
Registered: August 1998
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Senior Member |
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Benjamin Hornberger wrote:
> David Fanning wrote:
>
>> Robert Barnett writes:
>>> What's the CPU usage when IDL enters this bizzare state?
>>
>> Don't know. I'm 3000 miles away and getting these kind of
>> numbers seems, uh, hard. :-)
>
> You can ask your client to run a VNC server (Virtual Network Computing,
> www.realvnc.com, www.tightvnc.com) if he's willing to let you mess
> around on his desktop. VNC can be tunneled through SSH if security is an
> issue (he would have to run an SSH server as well). We are using this a
> lot for remote administration of Windows machines. If your client is a
> big company with tight IT regulations, it's unlikely that they do it
> though.
Since your both on XP, you can "Remote Assistance" instead of VNC. Your
client can go to Start -> Help and Support and click "Invite a friend to
connect to your computer with Remote Assistance". There is little
wizard that will send you a file which your machine will use to connect
with your client's machine.
Of course this gets complicated if your client is behind a real firewall
or a "fake" one that isn't uPNP aware.
-Rick
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| Re: Weird Runtime Problem [message #43131 is a reply to message #43119] |
Tue, 15 March 2005 05:42 |
Benjamin Hornberger
Messages: 258
Registered: March 2004
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Senior Member |
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David Fanning wrote:
> Robert Barnett writes:
>
>
>> What's the CPU usage when IDL enters this bizzare state?
>
>
> Don't know. I'm 3000 miles away and getting these kind of
> numbers seems, uh, hard. :-)
>
You can ask your client to run a VNC server (Virtual Network Computing,
www.realvnc.com, www.tightvnc.com) if he's willing to let you mess
around on his desktop. VNC can be tunneled through SSH if security is an
issue (he would have to run an SSH server as well). We are using this a
lot for remote administration of Windows machines. If your client is a
big company with tight IT regulations, it's unlikely that they do it
though.
Benjamin
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| Re: Weird Runtime Problem [message #43136 is a reply to message #43131] |
Mon, 14 March 2005 21:13 |
David Fanning
Messages: 11724
Registered: August 2001
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Senior Member |
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Robert Barnett writes:
> At a guess I would say it was an underlying problem with the
> communication between IDL and the OS. Since it is a GUI problem then I
> would say that it is most likely a dead lock of some kind.
I thought at first an image file was not being found, resulting
in some kind of hang-up. There is a networked directory
involved, and so forth. But we systematically worked though
all those possibilities and appeared to replicate the identical
environment on both machines.
It is really as though the display has gone to some
other machine! (Is this possible in Windows!?)
> This is the part where you write into your contract
> " We take no responsibilty and provide no guaruntee that the IDL VM will
> run sucessfully on your installaton. "
No kidding. The client is running IDL 6.0. I get the program to work
in both 6.0 and 6.1, but I do just run it in the IDL 6.1 VM.
Are there any known problems with the IDL 6.0 VM?
> What's the CPU usage when IDL enters this bizzare state?
Don't know. I'm 3000 miles away and getting these kind of
numbers seems, uh, hard. :-)
> Are there any
> error logs to the event log (in Windows control panel).
No errors of any sort. Nada. Zilch. It is as though the
program were running, but just not where we can see it.
Can Windows XP machines be running virtual desktops?
Cheers,
David
--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
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| Re: Weird Runtime Problem [message #43137 is a reply to message #43136] |
Mon, 14 March 2005 20:22 |
Robert Barnett
Messages: 70
Registered: May 2004
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Member |
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At a guess I would say it was an underlying problem with the
communication between IDL and the OS. Since it is a GUI problem then I
would say that it is most likely a dead lock of some kind.
This is the part where you write into your contract
" We take no responsibilty and provide no guaruntee that the IDL VM will
run sucessfully on your installaton. "
What's the CPU usage when IDL enters this bizzare state? Are there any
error logs to the event log (in Windows control panel).
David Fanning wrote:
> Folks,
>
> Ready for a weird one?
>
> I have built an IDL application for a client. It runs
> perfectly on my machine (Windows XP) and it runs perfectly
> on my client's machine (Windows XP).
>
> Now, we want to make a save file of the application so
> we can run it on the IDL Virtual Machine or with a runtime
> license. I build the project, it creates the app.sav file,
> and the program runs perfectly on my machine whether I double
> click the save file and run it with a runtime license, or
> open the save file in the VM.
>
> My client builds the project. No problems. No errors. But
> if they double click the app.sav file, a Runtime icon appears
> in the toolbar, but the program doesn't show up on the display.
> The same thing happens if they run the Virtual Machine and select
> the save file from there.
>
> (No, I don't really believe it either, but I have no particular
> reason to think anyone is lying to me.)
>
> Has anyone seen anything like this before? Any ideas? I'd like
> to get paid for delivering what I said I would deliver. :-(
>
> Cheers,
>
> David
>
>
--
nrb@
Robbie Barnett
imag
Research Assistant
wsahs
Nuclear Medicine & Ultrasound
nsw
Westmead Hospital
gov
Sydney Australia
au
+61 2 9845 7223
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