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personal license problem [message #52709] Mon, 26 February 2007 09:44 Go to next message
news.qwest.net is currently offline  news.qwest.net
Messages: 137
Registered: September 2005
Senior Member
I am trying to install idl 6.3 on my winxp laptop.
Anyone come across this error when trying to
set up a personal license?

I get the following error message (when running
the license wizard)

[ searching for root directory]
unable to obtain a parent folder name.

Then the license app exits.
Re: personal license problem [message #52741 is a reply to message #52709] Thu, 01 March 2007 14:55 Go to previous messageGo to next message
news.qwest.net is currently offline  news.qwest.net
Messages: 137
Registered: September 2005
Senior Member
"David Fanning" <news@dfanning.com> wrote in message
news:MPG.2050f6efa4adcf5a989ea0@news.frii.com...
> R.G. Stockwell writes:
>
>> Perhaps they have changed the way they handle personal
>> use licenses now that ITTVIS is in charge, so one license
>> does not give "unlimited" use. And perhaps you are
>> grandfathered in with the old style license.
>
> I don't think they would grandfather me in. I can't
> even get Favored Nation Trade Status with them:
>
> http://www.ittvis.com/network/idl_relatedsites.asp

Yikes! I have a question to ask. WTF?
(Is it because of your human rights violations?)


> I think it is more likely that this license of yours
> isn't really a "personal use license". I have heard rumors
> that sometimes when people ask for a "personal" license
> for a traveling computer that the request is granted.
> Could this be the kind of license you have? An
> unofficial accommodation for a favored customer?

Perhaps it is an unofficial accommodation, but it did
cost me $600 to upgrade my current fixed node license
maintenance agreement up to a personal use license
agreement. (plus the yearly maintenance has increased
as well).

I think I may be on the "outs" with IDL, since Chris
Torrence is a wavelet guy, and the S-Transform is
superior to wavelets in every way shape and form.
So, they yank my chain on licensing issues. j/k

Cheers,
bob
Re: personal license problem [message #52744 is a reply to message #52709] Thu, 01 March 2007 13:44 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
R.G. Stockwell writes:

> Perhaps they have changed the way they handle personal
> use licenses now that ITTVIS is in charge, so one license
> does not give "unlimited" use. And perhaps you are
> grandfathered in with the old style license.

I don't think they would grandfather me in. I can't
even get Favored Nation Trade Status with them:

http://www.ittvis.com/network/idl_relatedsites.asp

I think it is more likely that this license of yours
isn't really a "personal use license". I have heard rumors
that sometimes when people ask for a "personal" license
for a traveling computer that the request is granted.
Could this be the kind of license you have? An
unofficial accommodation for a favored customer?

Cheers,

David


--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: personal license problem [message #52745 is a reply to message #52709] Thu, 01 March 2007 13:12 Go to previous messageGo to next message
Haje Korth is currently offline  Haje Korth
Messages: 651
Registered: May 1997
Senior Member
Bob,
my license works as advertised by David, too. No problems at all. And ITTVIS
better not change this. Your license sounds terribly painful. What if you
switch computers? Between Laptop, Lab PC, and Desktop PC one is replaced
about every year. It seems unfair that the paying customer base has to live
with these issues, while others go out on the internet searching for a
hassle-free solution to license IDL. But we all know: Life's unfair. :-)

Haje




"R.G. Stockwell" <no@email.please> wrote in message
news:45e726ec$0$25773$815e3792@news.qwest.net...
> "David Fanning" <news@dfanning.com> wrote in message
> news:MPG.2050d19527d08b3e989e9d@news.frii.com...
>> R.G. Stockwell writes:
>>
>>> It seems like, under windows, the personal use license is really
>>> just 3 node-locked licenses.
>>
>> I don't think so. At least I've never had any trouble.
>> I've traveled with various laptops over the years and I
>> always just install IDL on the laptop and copy the personal use
>> license file over from my office machine and off I go. Never
>> a minute's trouble.
>
> Really? Hmmmm. That exact thing did not work for me.
> I have two distinct license files on my two computers
> (desktop and laptop). Both have "personal use licenses".
> Both are win xp and idl 6.3. Very odd. In fact, I don't want
> to go into details, but I have a very specific hardware related
> item in my license.
>
> Perhaps they have changed the way they handle personal
> use licenses now that ITTVIS is in charge, so one license
> does not give "unlimited" use. And perhaps you are
> grandfathered in with the old style license.
>
> I have no problem with needing to request a new installation
> with the IDL folks, but if i remember correctly, it is limited to
> 3 total licenses. Which is kind of a bummer since I personally
> have 4 computers (2 desktops 2 laptops).
>
>
>
> Cheers,
> bob
>
Re: personal license problem [message #52749 is a reply to message #52709] Thu, 01 March 2007 11:18 Go to previous messageGo to next message
news.qwest.net is currently offline  news.qwest.net
Messages: 137
Registered: September 2005
Senior Member
"David Fanning" <news@dfanning.com> wrote in message
news:MPG.2050d19527d08b3e989e9d@news.frii.com...
> R.G. Stockwell writes:
>
>> It seems like, under windows, the personal use license is really
>> just 3 node-locked licenses.
>
> I don't think so. At least I've never had any trouble.
> I've traveled with various laptops over the years and I
> always just install IDL on the laptop and copy the personal use
> license file over from my office machine and off I go. Never
> a minute's trouble.

Really? Hmmmm. That exact thing did not work for me.
I have two distinct license files on my two computers
(desktop and laptop). Both have "personal use licenses".
Both are win xp and idl 6.3. Very odd. In fact, I don't want
to go into details, but I have a very specific hardware related
item in my license.

Perhaps they have changed the way they handle personal
use licenses now that ITTVIS is in charge, so one license
does not give "unlimited" use. And perhaps you are
grandfathered in with the old style license.

I have no problem with needing to request a new installation
with the IDL folks, but if i remember correctly, it is limited to
3 total licenses. Which is kind of a bummer since I personally
have 4 computers (2 desktops 2 laptops).



Cheers,
bob
Re: personal license problem [message #52751 is a reply to message #52709] Thu, 01 March 2007 11:04 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
R.G. Stockwell writes:

> It seems like, under windows, the personal use license is really
> just 3 node-locked licenses.

I don't think so. At least I've never had any trouble.
I've traveled with various laptops over the years and I
always just install IDL on the laptop and copy the personal use
license file over from my office machine and off I go. Never
a minute's trouble.

Cheers,

David
--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: personal license problem [message #52752 is a reply to message #52709] Thu, 01 March 2007 09:58 Go to previous messageGo to next message
news.qwest.net is currently offline  news.qwest.net
Messages: 137
Registered: September 2005
Senior Member
"Haje Korth" <haje.korth@nospam.jhuapl.edu> wrote in message
news:es70sm$i4c$1@aplcore.jhuapl.edu...
> You are going through the typical headaches honest (paying) users have.
> BTW: Personal-use licenses are not as restrictive and are not tied to the
> harddrive.

Under windows it seems to be. I had to get a specific license file
to install it on my laptop. I assume if I install it anywhere else
I will need to go through the request procedure again.

It seems like, under windows, the personal use license is really
just 3 node-locked licenses.

Cheers,
bob
Re: personal license problem [message #52807 is a reply to message #52709] Fri, 02 March 2007 15:43 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
Kenneth Bowman writes:

> I just hate to think of all those people on the ITT forum not getting
> the benefit of our collective wisdom. ;-)
>
> Or is that the kind of joke you mean?

That's it. That's what makes it fun. ;-)

Cheers,

David
--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: personal license problem [message #52808 is a reply to message #52709] Fri, 02 March 2007 15:17 Go to previous messageGo to next message
Kenneth Bowman is currently offline  Kenneth Bowman
Messages: 86
Registered: November 2006
Member
In article <MPG.205250d87e5d84cc989ead@news.frii.com>,
David Fanning <news@dfanning.com> wrote:

> I think it very unlikely that you would have a free and independent
> channel on a vendor site. But I don't think we can even decide. The
> Internet is too diffuse and non-centrally organized. Groups will
> form, and information will get out, despite all efforts to control
> it. In the end, people will congregate where their questions get
> answered. I know which user forum I would bet on, if I were a betting
> kind of person. I'd go where the jokes are. :-)

I just hate to think of all those people on the ITT forum not getting
the benefit of our collective wisdom. ;-)

Or is that the kind of joke you mean?

Ken
Re: personal license problem [message #52809 is a reply to message #52709] Fri, 02 March 2007 14:19 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
Kenneth Bowman writes:

> I raised another issue that I think is important for the IDL community. They
> have set up IDL and ENVI forums accessible through their web site
>
> http://www.ittvis.com/forum/choosecategory.asp
>
> In my view this leads to the creation of two separate user communities,
> one that uses this group, and one that uses their forums.
>
> I am wondering whether there might be a technical solution to this, or
> whether we need to think about moving this discussion to their web site,
> and whether they would feel obligated to moderate (censor) postings
> in their forum, among other things.

Maybe it's just me, but I find web-browser based forums like
this clunky to use. The interface just gets in the way too much.
(Maybe I'm just wedded to my newsgroup browser.) It gives me
a very limited view of what is available to me, and I spend too
much time hitting the BACK button. I already waste too much time
hanging around the newsgroup. Wasting more navigating a forum
like this doesn't appeal to me.

> Perhaps we need to keep a free and independent channel, but I don't really want
> to spend the time going through two different user forums.

I think it very unlikely that you would have a free and independent
channel on a vendor site. But I don't think we can even decide. The
Internet is too diffuse and non-centrally organized. Groups will
form, and information will get out, despite all efforts to control
it. In the end, people will congregate where their questions get
answered. I know which user forum I would bet on, if I were a betting
kind of person. I'd go where the jokes are. :-)

Cheers,

David

--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: personal license problem [message #52812 is a reply to message #52709] Fri, 02 March 2007 10:35 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
Paul van Delst writes:

> I would expect that questions directly addressed to
> RSI/ITTVIS folks on their forum would be answered
> *same day* by RSI/ITTVIS folks.

You must have purchased the GOLD DELUXE support contract. :-)

Cheers,

David
--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: personal license problem [message #52813 is a reply to message #52709] Fri, 02 March 2007 10:14 Go to previous messageGo to next message
Paul Van Delst[1] is currently offline  Paul Van Delst[1]
Messages: 1157
Registered: April 2002
Senior Member
Kenneth Bowman wrote:
> In article <MPG.2052041193a1558e989ea8@news.frii.com>,
> David Fanning <news@dfanning.com> wrote:
>
> ITT called me earlier this week to ask permission to link to my IDL web site
> (which I thought was courteous of them).
>
> We discussed the "Related Sites ..." page, and my first comment was, "David's
> site isn't on here!" I was assured that they were talking with you and left
> it at that.
>
> I raised another issue that I think is important for the IDL community. They
> have set up IDL and ENVI forums accessible through their web site
>
> http://www.ittvis.com/forum/choosecategory.asp
>
> In my view this leads to the creation of two separate user communities,
> one that uses this group, and one that uses their forums.
>
> I am wondering whether there might be a technical solution to this, or
> whether we need to think about moving this discussion to their web site,
> and whether they would feel obligated to moderate (censor) postings
> in their forum, among other things.

I don;t see why they couldn't forward posts to their forum to the IDL newsgroup with an
appropriate subject line mod indicating this fact. Maybe users could even have an option
to turn this off in their user profile (I assume they have to register to use the ITTVIS
forum).

Seems like Forum users would get double bang for their buck since the newsgroup is a much
more widely read forum.

> Perhaps we need to keep a free and independent channel, but I don't really want
> to spend the time going through two different user forums.

I don't tend to use vendor forums because of a) I have to log in [I have enough usernames
and passwords to remember thanks very much] and b) they're never as widely read as usenet.
Exceptions are in cases where I need to get an vendor rep response asap. I would expect
that questions directly addressed to RSI/ITTVIS folks on their forum would be answered
*same day* by RSI/ITTVIS folks.

cheers,

paulv

--
Paul van Delst Ride lots.
CIMSS @ NOAA/NCEP/EMC Eddy Merckx
Re: personal license problem [message #52814 is a reply to message #52709] Fri, 02 March 2007 09:14 Go to previous messageGo to next message
Kenneth Bowman is currently offline  Kenneth Bowman
Messages: 86
Registered: November 2006
Member
In article <MPG.2052041193a1558e989ea8@news.frii.com>,
David Fanning <news@dfanning.com> wrote:

ITT called me earlier this week to ask permission to link to my IDL web site
(which I thought was courteous of them).

We discussed the "Related Sites ..." page, and my first comment was, "David's
site isn't on here!" I was assured that they were talking with you and left
it at that.

I raised another issue that I think is important for the IDL community. They
have set up IDL and ENVI forums accessible through their web site

http://www.ittvis.com/forum/choosecategory.asp

In my view this leads to the creation of two separate user communities,
one that uses this group, and one that uses their forums.

I am wondering whether there might be a technical solution to this, or
whether we need to think about moving this discussion to their web site,
and whether they would feel obligated to moderate (censor) postings
in their forum, among other things.

Perhaps we need to keep a free and independent channel, but I don't really want
to spend the time going through two different user forums.

Any thoughts?

Ken Bowman
Re: personal license problem [message #52818 is a reply to message #52709] Fri, 02 March 2007 08:51 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
R.G. Stockwell writes:

> Perhaps they view you as Colonel Kurtz type character,
> a charismatic demigod who has clearly gone insane (for instance,
> speaking in tongues on this newsgroup) and commands a
> legion of loyal IDLminions from the dark backwaters of usenet.
>
> If an errand boy sent by grocery clerks shows up, run away.

Would you be free to speak at my retirement party? I like
this theory! :-)

Cheers,

David
--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: personal license problem [message #52820 is a reply to message #52709] Fri, 02 March 2007 08:26 Go to previous messageGo to next message
news.qwest.net is currently offline  news.qwest.net
Messages: 137
Registered: September 2005
Senior Member
"David Fanning" <news@dfanning.com> wrote in message
news:MPG.205120af9afb5109989ea1@news.frii.com...
> R.G. Stockwell writes:
>
>>> I don't think they would grandfather me in. I can't
>>> even get Favored Nation Trade Status with them:
>>>
>>> http://www.ittvis.com/network/idl_relatedsites.asp
>>
>> Yikes! I have a question to ask. WTF?
>> (Is it because of your human rights violations?)
>
> Making bad jokes and wasting people's time on the IDL
> newsgroup, I guess. I'm trying to find out. :-(

Perhaps they view you as Colonel Kurtz type character,
a charismatic demigod who has clearly gone insane (for instance,
speaking in tongues on this newsgroup) and commands a
legion of loyal IDLminions from the dark backwaters of usenet.

If an errand boy sent by grocery clerks shows up, run away.

-bob
Re: personal license problem [message #52839 is a reply to message #52741] Thu, 01 March 2007 16:41 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
R.G. Stockwell writes:

>> I don't think they would grandfather me in. I can't
>> even get Favored Nation Trade Status with them:
>>
>> http://www.ittvis.com/network/idl_relatedsites.asp
>
> Yikes! I have a question to ask. WTF?
> (Is it because of your human rights violations?)

Making bad jokes and wasting people's time on the IDL
newsgroup, I guess. I'm trying to find out. :-(

Cheers,

David

--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: personal license problem [message #52922 is a reply to message #52709] Mon, 05 March 2007 15:21 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
Paul van Delst writes:

> Seriously, though, if RSI/ITTVIS start up an IDL forum on their webpage that isn't
> monitored by RSI/ITTVIS people that can provide an intelligent response within a single
> business day (where appropriate), then what's the point?

Well, it keeps some customers away from the newsgroup and
the treacherous knavery that goes on there. That could
be an advantage. :-)

Cheers,

David

P.S. I do notice that a search of 'IDL newsgroup' on the ITTVIS
web pages comes up empty handed.

--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: personal license problem [message #52925 is a reply to message #52812] Mon, 05 March 2007 14:17 Go to previous messageGo to next message
Paul Van Delst[1] is currently offline  Paul Van Delst[1]
Messages: 1157
Registered: April 2002
Senior Member
David Fanning wrote:
> Paul van Delst writes:
>
>> I would expect that questions directly addressed to
>> RSI/ITTVIS folks on their forum would be answered
>> *same day* by RSI/ITTVIS folks.
>
> You must have purchased the GOLD DELUXE support contract. :-)

They offer support contracts? What is all the $$$ shelled out for licenses + yearly
maintenance for, then?

:o)

Seriously, though, if RSI/ITTVIS start up an IDL forum on their webpage that isn't
monitored by RSI/ITTVIS people that can provide an intelligent response within a single
business day (where appropriate), then what's the point?

paulv

--
Paul van Delst Ride lots.
CIMSS @ NOAA/NCEP/EMC Eddy Merckx
Re: personal license problem [message #52947 is a reply to message #52709] Mon, 12 March 2007 09:55 Go to previous message
news.qwest.net is currently offline  news.qwest.net
Messages: 137
Registered: September 2005
Senior Member
"chris_torrence@NOSPAMyahoo.com" <gorthmog@gmail.com> wrote in message
news:1173469659.182918.177480@c51g2000cwc.googlegroups.com.. .
> Hi Bob,
>
> Sorry to hear that you are having license problems. I would suggest
> contacting your sales rep or tech support to find out what the problem
> is.

Hi Chris,
thanks for the message. I did talk to tech support, and they did
have me gather info on my system and generated a new license file
for me.
The personal license is directly tied to the hardware, is that how
the personal licenses now work? I was expecting to be able to use
my personal license on any computer, but it appears to be a node locked
license.

> Would you be willing to put your S-Transform code up on the IDL Code
> Bank?
> http://www.ittvis.com/codebank/


Thanks, I will look into that, and try to find some time to write
some presentable code.

Cheers,
bob
Re: personal license problem [message #52965 is a reply to message #52741] Fri, 09 March 2007 11:47 Go to previous message
chris_torrence@NOSPAM is currently offline  chris_torrence@NOSPAM
Messages: 528
Registered: March 2007
Senior Member
On Mar 1, 3:55 pm, "R.G. Stockwell" <n...@email.please> wrote:
>
> I think I may be on the "outs" with IDL, since Chris
> Torrence is a wavelet guy, and the S-Transform is
> superior to wavelets in every way shape and form.
> So, they yank my chain on licensing issues. j/k
>
> Cheers,
> bob

Hi Bob,

Sorry to hear that you are having license problems. I would suggest
contacting your sales rep or tech support to find out what the problem
is.

Would you be willing to put your S-Transform code up on the IDL Code
Bank?
http://www.ittvis.com/codebank/
That would be great. Every mathematical algorithm has it's advantages/
disadvantages, and it would be great if more users in the community
could try out your code.
Cheers,
Chris Torrence
ITT Visual Information Solutions
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