| Re: personal license problem [message #52692] |
Tue, 27 February 2007 16:35  |
news.qwest.net
Messages: 137
Registered: September 2005
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Senior Member |
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"Haje Korth" <haje.korth@nospam.jhuapl.edu> wrote in message
news:ervj11$pl4$1@aplcore.jhuapl.edu...
> Bob,
> why don't you just copy the license text in a text file using notepad,
> name it 'license.dat', and place this file in the c:\rsi\license
> directory? Always worked for me, I never use the license "wizard"
>
> Cheers,
> Haje
That failed as well.
Good news though, the customer support was able to
resolve the problem. The basic story is that the license needed
some kind of hard drive ID number to tie it to hardware in the
new laptop. Usually one runs the license app to get that information
and RSI sends the correct license file. But for some reason the
license app failed, and customer support had to get the infromation
from the lmtools app instead.
But it's all working now. yay.
Cheers,
bob
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| Re: personal license problem [message #52755 is a reply to message #52692] |
Thu, 01 March 2007 09:01  |
Haje Korth
Messages: 651
Registered: May 1997
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Senior Member |
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You are going through the typical headaches honest (paying) users have. BTW:
Personal-use licenses are not as restrictive and are not tied to the
harddrive.
"R.G. Stockwell" <no@email.please> wrote in message
news:45e4ce67$0$25775$815e3792@news.qwest.net...
>
> "Haje Korth" <haje.korth@nospam.jhuapl.edu> wrote in message
> news:ervj11$pl4$1@aplcore.jhuapl.edu...
>> Bob,
>> why don't you just copy the license text in a text file using notepad,
>> name it 'license.dat', and place this file in the c:\rsi\license
>> directory? Always worked for me, I never use the license "wizard"
>>
>> Cheers,
>> Haje
>
> That failed as well.
> Good news though, the customer support was able to
> resolve the problem. The basic story is that the license needed
> some kind of hard drive ID number to tie it to hardware in the
> new laptop. Usually one runs the license app to get that information
> and RSI sends the correct license file. But for some reason the
> license app failed, and customer support had to get the infromation
> from the lmtools app instead.
>
> But it's all working now. yay.
>
> Cheers,
> bob
>
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