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PV-WAVE Web Site
| PV-WAVE Web Site [message #5963] |
Thu, 21 March 1996 00:00 |
support
Messages: 3
Registered: February 1995
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Junior Member |
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A recent posting asked whether there was a home page for PV-WAVE.
There is a page at www.vni.com and it has been recently updated for
version 6.0 of PV-WAVE. Besides information about PV-WAVE version 6.0,
there are a number of updates to the Technical Support page including:
- A License Manager patch for SunOS users with floating or per-seat licenses.
- New VDA tools available in the User Library
- Updated installation information for all platforms in the
"Emergency Holographic Technical Support Engineer"
- The PV-WAVE training class has been broken into an introductory
and intermediate class. Upcoming class schedules for the US and Europe
are available.
A list of the other electronic services follows:
PV-WAVE Electronic Support Services Quick Reference
----- Visual Numerics World Wide Web (WWW) Home Page -----------------------
http://www.vni.com/
Specific features of the Technical Support section in the home page include:
"Holographic" Engineer for install problems
Tips Searchable database
Tech Notes
Ftp site access
Userlib Routines
Information about PV-WAVE Training Classes and Consulting Services
Worldwide Phone numbers and e-mail addresses for technical support
----- PV-WAVE Mailing List -------------------------------------------------
The mailing list is an electronic forum where users can communicate via
e-mail in order to discuss topics relating to PV-WAVE. Additionally, VNI
employees will be able to post announcements and reply to user's questions.
To subscribe please include:
subscribe pv-wave Your_Firstname Your_Lastname
in the body of a message addressed to listproc@boulder.vni.com
For more information on the mailing list (without subscribing) please include:
info pv-wave
in the body of a message addressed to listproc@boulder.vni.com
After subscribing you will receive a welcome message explaining how
to use the mailing list, including: unsubscribing, posting, and searching
archives.
----- Anonymous ftp sites --------------------------------------------------
The following is the main ftp site for PV-WAVE and a complete mirror of
the site in Zurich Switzerland:
ftp://ftp.boulder.vni.com/VNI/
ftp://wig.ethz.ch/pub/VNI/
The following site in Houston is not a complete mirror, but contains
complete copies of released versions of Wave:
ftp://mrranger.houston.vni.com/pub/VDA/
The following is an unofficial mirror site in Japan:
ftp://ftp.u-aizu.ac.jp/pub/vendor/vni/VDA/
The ftp site contains many useful resources, including: PV-WAVE Tech Notes,
Userlib Routines, and the Tips Searchable Database.
----- E-mail service for Technical Support requests ------------------------
Please include your license # when submitting questions.
France softkey@vni-paris.fr
Germany support@visual-numerics.de
Japan vnijapan@po.iijnet.or.jp
North America support@boulder.vni.com
Taiwan support@vni.com.tw
United Kingdom support@vniuk.co.uk
----- CompuServe forum -----------------------------------------------------
Additionally, support can be obtained via the Visual Numerics' section of
the Windows Vendor Forum on CompuServe by typing GO PVWAVE at any ! prompt. It
is monitored on a regular basis by Technical Support Engineers in the VDA
Technical Services Department.
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