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Licensing woes [message #68387] Wed, 28 October 2009 18:15 Go to next message
ben.bighair is currently offline  ben.bighair
Messages: 221
Registered: April 2007
Senior Member
Hi All,

I successfully installed and licensed IDL 7.1 on a MacBook Pro (OSX
10.5.8). Things have been fine until today. Now, woof.

It began with one of the FlexLM -15XXX error messages after starting
IDL from the command line. AFter some noodling around with lmstat,
lmdown and lmgrd_install, I decided to simply run the license manager
wizard again. It complained that I didn't have permission to modify /
Library/StartupItems. So, I made that read/write and successfully ran
the License Wizard again. IDL started and hi-ho, hi-ho its off to
work I go.

Until... about 30 minutes later I started to get messages that
communication with the license server was interrupted for the last X
minutes. After a number of these I got the message: "LICENSE MANAGER:
Session terminated due to server failure. Consult your network
manager" and IDL closed.

Now when I try to start IDL I get the following...

Minke:~ ben$ idl
IDL Version 7.1, Mac OS X (darwin x86_64 m64). (c) 2009, ITT Visual
Information Solutions
% LICENSE MANAGER: The desired vendor daemon is down.
Check the lmgrd log file, or try lmreread.
Feature: idl
Vendor:Host: Minke.local
License path: /Applications/itt/idl71//../license/license.dat:/
Application
s/itt/license/*.lic:
FLEXnet Licensing error:-97,121


Yikes! An error code in the 90s - I'm in deep now!

lmreread seems to non existent on my machine (not in my home directory
and not in $ITT_DIR/idl/bin) and the only log file I could find
($ITT_DIR/license/lmgrd_log.txt) is empty.

Is this just poor little ol' me or does this happen to other OSX
users? Any help greatly appreciated.

Thanks,
Ben
Re: Licensing woes [message #68479 is a reply to message #68387] Sat, 31 October 2009 14:38 Go to previous messageGo to next message
Trae is currently offline  Trae
Messages: 23
Registered: May 2007
Junior Member
I like how quickly this thread went from a Mac question to how awful
it is upgrading to Windows 7. CNET has a 10 minute (time lapsed)
tutorial about what you have to do. I'm going to kiss my Mac,
again...

I had the same problem as Ben on one of the MacBook Pros that I
administer. ITTVIS didn't do a great job of testing their license
server on Snow Leopard and did not take into account how node names
were assigned in Mac's unique flavor of Unix.

The third time I called tech support about this issue I used my
outside voice and they finally made a license file for me that doesn't
require a hostnmae. It locks into the MAC address for your machine.
I don't know why node locked licenses or flexible user licenses (my
favorite) don't do this automatically.

My advice, if your IDL maintenance contract is current then call tech
support and have them fix your license file so it only needs your MAC
address. They can do it, but you may have to ask for it specifically.

Cheers,
-Trae

On Oct 30, 7:15 pm, David Fanning <n...@dfanning.com> wrote:
> David Gell writes:
>> This may be a good time to upgrade to a Mac :-)
>
> Yeah, and if I throw in the $1500 I'm going to have
> to spend on software to upgrade my favorite applications
> from 16-bit versions to 64-bit versions, it might even
> come out a wash. :-)
>
> Cheers,
>
> David
>
> --
> David Fanning, Ph.D.
> Fanning Software Consulting, Inc.
> Coyote's Guide to IDL Programming:http://www.dfanning.com/
> Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: Licensing woes [message #68487 is a reply to message #68387] Fri, 30 October 2009 16:15 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
David Gell writes:

> This may be a good time to upgrade to a Mac :-)

Yeah, and if I throw in the $1500 I'm going to have
to spend on software to upgrade my favorite applications
from 16-bit versions to 64-bit versions, it might even
come out a wash. :-)

Cheers,

David

--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: Licensing woes [message #68488 is a reply to message #68387] Fri, 30 October 2009 15:55 Go to previous messageGo to next message
David Gell is currently offline  David Gell
Messages: 29
Registered: January 2009
Junior Member
On Oct 30, 7:41 am, David Fanning <n...@dfanning.com> wrote:
> Haje Korth writes:
>> with new Windows OS you should never attempt an upgrade (that's not in
>> the marketing materials but any pro will tell you that). Save your
>> work files and do a fresh install. No need to keep any of the old slow
>> system cr*p around.
>
> Yes, this was a clean install of Windows 7, so I was re-installing
> all of my application software after Windows installation (which
> did go smoothly). My problems came when I was trying to restore
> some application data from the Windows.old file that the install ion
> created. (I was trying to recover my e-mail history, actually.)
>
> Windows had tagged these files as read-only, so my clean install
> of Eudora couldn't use them. It is *unbelievable* what hoops you
> have to jump through to do the very simplest things on your
> computer! I'm glad I learned how to do it, though, because
> yesterday Quickbooks couldn't finish an upgrade because their
> upgrade installer didn't have enough permissions to update
> the manifest file. Sheesh.
>
> I'm all for computer security, but what is the point if you
> can't get any work done!?
>
> Cheers,
>
> David
>
> --
> David Fanning, Ph.D.
> Fanning Software Consulting, Inc.
> Coyote's Guide to IDL Programming:http://www.dfanning.com/
> Sepore ma de ni thui. ("Perhaps thou speakest truth.")

This may be a good time to upgrade to a Mac :-)
Re: Licensing woes [message #68504 is a reply to message #68387] Fri, 30 October 2009 07:53 Go to previous messageGo to next message
Haje Korth is currently offline  Haje Korth
Messages: 651
Registered: May 1997
Senior Member
David,
Looks like there are some things to look forward to in the next days.
Changing the read-only flag used to be just a right mouse click away
in the explorer. Well, I will find out. If I don't like it I will pop
my Windows Home Server Restore Disk in and revert to my XP backup I
wisely made last night.

Cheers,
Haje

On Oct 30, 8:41 am, David Fanning <n...@dfanning.com> wrote:
> Haje Korth writes:
>> with new Windows OS you should never attempt an upgrade (that's not in
>> the marketing materials but any pro will tell you that). Save your
>> work files and do a fresh install. No need to keep any of the old slow
>> system cr*p around.
>
> Yes, this was a clean install of Windows 7, so I was re-installing
> all of my application software after Windows installation (which
> did go smoothly). My problems came when I was trying to restore
> some application data from the Windows.old file that the install ion
> created. (I was trying to recover my e-mail history, actually.)
>
> Windows had tagged these files as read-only, so my clean install
> of Eudora couldn't use them. It is *unbelievable* what hoops you
> have to jump through to do the very simplest things on your
> computer! I'm glad I learned how to do it, though, because
> yesterday Quickbooks couldn't finish an upgrade because their
> upgrade installer didn't have enough permissions to update
> the manifest file. Sheesh.
>
> I'm all for computer security, but what is the point if you
> can't get any work done!?
>
> Cheers,
>
> David
>
> --
> David Fanning, Ph.D.
> Fanning Software Consulting, Inc.
> Coyote's Guide to IDL Programming:http://www.dfanning.com/
> Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: Licensing woes [message #68508 is a reply to message #68387] Fri, 30 October 2009 05:41 Go to previous messageGo to next message
David Fanning is currently offline  David Fanning
Messages: 11724
Registered: August 2001
Senior Member
Haje Korth writes:

> with new Windows OS you should never attempt an upgrade (that's not in
> the marketing materials but any pro will tell you that). Save your
> work files and do a fresh install. No need to keep any of the old slow
> system cr*p around.

Yes, this was a clean install of Windows 7, so I was re-installing
all of my application software after Windows installation (which
did go smoothly). My problems came when I was trying to restore
some application data from the Windows.old file that the install ion
created. (I was trying to recover my e-mail history, actually.)

Windows had tagged these files as read-only, so my clean install
of Eudora couldn't use them. It is *unbelievable* what hoops you
have to jump through to do the very simplest things on your
computer! I'm glad I learned how to do it, though, because
yesterday Quickbooks couldn't finish an upgrade because their
upgrade installer didn't have enough permissions to update
the manifest file. Sheesh.

I'm all for computer security, but what is the point if you
can't get any work done!?

Cheers,

David


--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")
Re: Licensing woes [message #68568 is a reply to message #68479] Mon, 02 November 2009 10:46 Go to previous message
ben.bighair is currently offline  ben.bighair
Messages: 221
Registered: April 2007
Senior Member
On Oct 31, 4:38 pm, Trae <traewin...@gmail.com> wrote:
> I like how quickly this thread went from a Mac question to how awful
> it is upgrading to Windows 7. CNET has a 10 minute (time lapsed)
> tutorial about what you have to do. I'm going to kiss my Mac,
> again...
>
> I had the same problem as Ben on one of the MacBook Pros that I
> administer. ITTVIS didn't do a great job of testing their license
> server on Snow Leopard and did not take into account how node names
> were assigned in Mac's unique flavor of Unix.
>
> The third time I called tech support about this issue I used my
> outside voice and they finally made a license file for me that doesn't
> require a hostnmae. It locks into the MAC address for your machine.
> I don't know why node locked licenses or flexible user licenses (my
> favorite) don't do this automatically.
>
> My advice, if your IDL maintenance contract is current then call tech
> support and have them fix your license file so it only needs your MAC
> address. They can do it, but you may have to ask for it specifically.
>
> Cheers,
> -Trae
>

This is great to know. Thanks, Trae.

Cheers,
Ben
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