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Licensing installs and expired maintenance contracts [message #76087]

Wed, 18 May 2011 12:11

rtowler
Messages: 28
Registered: June 2006

Junior Member

Look who the cat dragged in...

Has anyone attempted to install a copy of IDL 7 after their
maintenance contract has expired? I'm dusting off some old code and
starting to work with IDL again and I cannot license my fresh install.
RS.. er ITTVIS's website shows my license info, and even lists the
two computers that I originally installed this version of IDL on
(though they are long gone) but I cannot remove those old computers
nor generate a new license. What's a user to do? I have a support
request in, but so far I have received no response, automated or not.

It's comforting to see that in the years that I have been away,
ITTVIS's website has gotten no better...

-Rick

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Licensing installs and expired maintenance contracts

By: rtowler on Wed, 18 May 2011 12:11

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