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Re: Need a Coffee Break? [message #77531 is a reply to message #77524]

Thu, 08 September 2011 15:22

David Fanning
Messages: 11724
Registered: August 2001

Senior Member

Paul van Delst writes:

>
> Has anyone else who has a similar setup to you reported the same issue with that colorbar program? (I.e. via email since
> no windows folk have responded to the newsgroup)
>
> Otherwise, how do you know it's an IDL problem and not a your-computer problem?

I always thought you were psychic, Paul!

No, I didn't hear from any other Windows users, and
yes it did turn out to be my COMPUTER'S problem and
NOT IDL's!

The clue came when I finally heard back from technical
support late this afternoon. They had been unable to
duplicate the problem on their computers and they suggested
a couple of things about cleaning up the workspace (deleting
some files that accumulate, etc.). This I did. Then, at
their suggestion (I am too old, apparently, to remember that
I used to suggest this to EVERYONE who had object graphics
problems!) I ran the program with software rendering turned
on and the program worked correctly.

OK! So I immediately downloaded the latest driver for my
NVIDA Quadro FX 580 graphics card. That took about 20 minutes
(big!) and my desktop is a total mess now, but in fact, I just
ran the program and it works properly with hardware rendering!

So, mea culpa! This problem solved. Now, I can *really* get
back to trying to make these things work properly. :-)

I think I just got too sucked into all these reports of
problems and I forgot to take a couple of deep breaths and
THINK about things before I rushed to judgment. Wish I
could say it won't happen again, but that's not the pattern
I see developing in my life. :-(

Cheers,

David

--
David Fanning, Ph.D.
Fanning Software Consulting, Inc.
Coyote's Guide to IDL Programming: http://www.dfanning.com/
Sepore ma de ni thui. ("Perhaps thou speakest truth.")

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[Message index]

		Re: Need a Coffee Break? By: Carsten Lechte on Fri, 09 September 2011 01:54
		Re: Need a Coffee Break? By: David Fanning on Thu, 08 September 2011 15:22
		Re: Need a Coffee Break? By: Paul Van Delst[1] on Thu, 08 September 2011 15:10
		Re: Need a Coffee Break? By: David Fanning on Thu, 08 September 2011 14:29
		Re: Need a Coffee Break? By: David Fanning on Thu, 08 September 2011 14:06
		Re: Need a Coffee Break? By: Paul Van Delst[1] on Thu, 08 September 2011 13:49
		Re: Need a Coffee Break? By: Brian Wolven on Thu, 08 September 2011 13:06

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