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harrisgeospatial unreachable... [message #94182] Thu, 16 February 2017 08:06 Go to next message
astroboy.20000 is currently offline  astroboy.20000
Messages: 39
Registered: August 2012
Member
hello,

For the last couple of weeks whenever I do a websearch on IDL,for example
"IDL decompress dicom" I get alot of search results that point me to www.harrisgeospatial.com, which is not a surprise since Harris bought Exelis about 18 months ago. I know that, since I hired on at Exelis/Harris six weeks ago.

Nothing happens when I click the link, eventually I get the following message:

This site can't be reached
www.harrsigeopspatial.com too look long to respond.


I'm using Chrome. With IE the error says I should make sure www.harrisgeospatial.com exists.

Not sure what would happen with Safari or Firefox but I'm guessing nothing good.


This is sort of a hoot.I talked to someone in Boulder and I'm not the only person who's having problems. If I was running Harris someone would have lost their job.
Re: harrisgeospatial unreachable... [message #94183 is a reply to message #94182] Thu, 16 February 2017 08:27 Go to previous messageGo to next message
Lajos Foldy is currently offline  Lajos Foldy
Messages: 176
Registered: December 2011
Senior Member
On Thursday, February 16, 2017 at 5:06:37 PM UTC+1, M Q wrote:

> I'm using Chrome. With IE the error says I should make sure www.harrisgeospatial.com exists.

Works for me.

~/> host -v www.harrisgeospatial.com

...

;; QUESTION SECTION:
;www.harrisgeospatial.com. IN A

;; ANSWER SECTION:
www.harrisgeospatial.com. 684 IN CNAME www.exelisvis.com.
www.exelisvis.com. 24797 IN A 192.5.156.19

It's just an alias for the old name. Try www.exelisvis.com or it's IP number.

May be a DNS lookup problem.

regards,
Lajos
Re: harrisgeospatial unreachable... [message #94184 is a reply to message #94182] Thu, 16 February 2017 08:36 Go to previous messageGo to next message
Helder Marchetto is currently offline  Helder Marchetto
Messages: 520
Registered: November 2011
Senior Member
Hi,
I think this might have to do with differences in the link protocol: http vs. https.
If I type in your search I get the following two first hits:
http://www.harrisgeospatial.com/docs/ExpandedDICOMFunctional ity.html
https://www.harrisgeospatial.com/docs/FILE_UNZIP.html

The unsecure version (http) opens immediately. The secure version (https - ssl certificate) takes ages, but eventually opens. Opened once, it's then much quicker the second time around.
Both tested with google Chrome from Germany.
The site is certified by DigiCert.

By the way, there is probably a typo in the error you got:
This site can't be reached
www.harrsigeopspatial.com too look long to respond.

The address "harrisgeo..." is misspelled.

Just expanding on Lajos answer. The authority section is:
:~$ host -v www.harrisgeospatial.com
...
exelisvis.com. 172799 IN NS dns1.exelisinc.com.
exelisvis.com. 172799 IN NS dns2.exelisinc.com.

;; ADDITIONAL SECTION:
dns1.exelisinc.com. 172799 IN A 151.190.40.10
dns2.exelisinc.com. 172799 IN A 151.190.254.251

So maybe they have a problem with these servers (dns1 and dns2).
They respond well to traceroute...

Cheers,
Helder


On Thursday, February 16, 2017 at 5:06:37 PM UTC+1, M Q wrote:
> hello,
>
> For the last couple of weeks whenever I do a websearch on IDL,for example
> "IDL decompress dicom" I get alot of search results that point me to www.harrisgeospatial.com, which is not a surprise since Harris bought Exelis about 18 months ago. I know that, since I hired on at Exelis/Harris six weeks ago.
>
> Nothing happens when I click the link, eventually I get the following message:
>
> This site can't be reached
> www.harrsigeopspatial.com too look long to respond.
>
>
> I'm using Chrome. With IE the error says I should make sure www.harrisgeospatial.com exists.
>
> Not sure what would happen with Safari or Firefox but I'm guessing nothing good.
>
>
> This is sort of a hoot.I talked to someone in Boulder and I'm not the only person who's having problems. If I was running Harris someone would have lost their job.
Re: harrisgeospatial unreachable... [message #94187 is a reply to message #94184] Fri, 17 February 2017 05:51 Go to previous messageGo to next message
astroboy.20000 is currently offline  astroboy.20000
Messages: 39
Registered: August 2012
Member
On Thursday, February 16, 2017 at 11:36:17 AM UTC-5, Helder wrote:
> Hi,
> I think this might have to do with differences in the link protocol: http vs. https.
> If I type in your search I get the following two first hits:
> http://www.harrisgeospatial.com/docs/ExpandedDICOMFunctional ity.html
> https://www.harrisgeospatial.com/docs/FILE_UNZIP.html
>
> The unsecure version (http) opens immediately. The secure version (https - ssl certificate) takes ages, but eventually opens. Opened once, it's then much quicker the second time around.
> Both tested with google Chrome from Germany.
> The site is certified by DigiCert.
>
> By the way, there is probably a typo in the error you got:
> This site can't be reached
> www.harrsigeopspatial.com too look long to respond.
>
> The address "harrisgeo..." is misspelled.
>
> Just expanding on Lajos answer. The authority section is:
> :~$ host -v www.harrisgeospatial.com
> ...
> exelisvis.com. 172799 IN NS dns1.exelisinc.com.
> exelisvis.com. 172799 IN NS dns2.exelisinc.com.
>
> ;; ADDITIONAL SECTION:
> dns1.exelisinc.com. 172799 IN A 151.190.40.10
> dns2.exelisinc.com. 172799 IN A 151.190.254.251
>
> So maybe they have a problem with these servers (dns1 and dns2).
> They respond well to traceroute...
>
> Cheers,
> Helder
>
>

Thanks, this is good information. However, my point is that the link to harrisgeospatial that pops up on a google search for anything to do with IDL doesn't work. Hopefully someone at the company will read these posts and fix the problem.
Re: harrisgeospatial unreachable... [message #94188 is a reply to message #94187] Fri, 17 February 2017 06:23 Go to previous messageGo to next message
Burch is currently offline  Burch
Messages: 28
Registered: December 2013
Junior Member
>
> Thanks, this is good information. However, my point is that the link to harrisgeospatial that pops up on a google search for anything to do with IDL doesn't work. Hopefully someone at the company will read these posts and fix the problem.

I just tested this with a Google search of "IDL array indexing" and was able to connect without issue to the first two results from harrisgeospatial.com. It worked on both Chrome and Safari.

-Jeff
Re: harrisgeospatial unreachable... [message #94189 is a reply to message #94187] Fri, 17 February 2017 07:35 Go to previous messageGo to next message
Jim  Pendleton is currently offline  Jim Pendleton
Messages: 165
Registered: November 2011
Senior Member
On Friday, February 17, 2017 at 6:51:39 AM UTC-7, M Q wrote:
> On Thursday, February 16, 2017 at 11:36:17 AM UTC-5, Helder wrote:
>> Hi,
>> I think this might have to do with differences in the link protocol: http vs. https.
>> If I type in your search I get the following two first hits:
>> http://www.harrisgeospatial.com/docs/ExpandedDICOMFunctional ity.html
>> https://www.harrisgeospatial.com/docs/FILE_UNZIP.html
>>
>> The unsecure version (http) opens immediately. The secure version (https - ssl certificate) takes ages, but eventually opens. Opened once, it's then much quicker the second time around.
>> Both tested with google Chrome from Germany.
>> The site is certified by DigiCert.
>>
>> By the way, there is probably a typo in the error you got:
>> This site can't be reached
>> www.harrsigeopspatial.com too look long to respond.
>>
>> The address "harrisgeo..." is misspelled.
>>
>> Just expanding on Lajos answer. The authority section is:
>> :~$ host -v www.harrisgeospatial.com
>> ...
>> exelisvis.com. 172799 IN NS dns1.exelisinc.com.
>> exelisvis.com. 172799 IN NS dns2.exelisinc.com.
>>
>> ;; ADDITIONAL SECTION:
>> dns1.exelisinc.com. 172799 IN A 151.190.40.10
>> dns2.exelisinc.com. 172799 IN A 151.190.254.251
>>
>> So maybe they have a problem with these servers (dns1 and dns2).
>> They respond well to traceroute...
>>
>> Cheers,
>> Helder
>>
>>
>
> Thanks, this is good information. However, my point is that the link to harrisgeospatial that pops up on a google search for anything to do with IDL doesn't work. Hopefully someone at the company will read these posts and fix the problem.

This synmptom sounds like your local admin has blocked or blacklisted the route. From the same node, can you run tracert from your OS command line to "www.harrisgeospatial.com" to see if it's blocked before it hits an external site?

Jim P.
Re: harrisgeospatial unreachable... [message #94190 is a reply to message #94187] Fri, 17 February 2017 07:38 Go to previous messageGo to next message
Jim  Pendleton is currently offline  Jim Pendleton
Messages: 165
Registered: November 2011
Senior Member
On Friday, February 17, 2017 at 6:51:39 AM UTC-7, M Q wrote:
> On Thursday, February 16, 2017 at 11:36:17 AM UTC-5, Helder wrote:
>> Hi,
>> I think this might have to do with differences in the link protocol: http vs. https.
>> If I type in your search I get the following two first hits:
>> http://www.harrisgeospatial.com/docs/ExpandedDICOMFunctional ity.html
>> https://www.harrisgeospatial.com/docs/FILE_UNZIP.html
>>
>> The unsecure version (http) opens immediately. The secure version (https - ssl certificate) takes ages, but eventually opens. Opened once, it's then much quicker the second time around.
>> Both tested with google Chrome from Germany.
>> The site is certified by DigiCert.
>>
>> By the way, there is probably a typo in the error you got:
>> This site can't be reached
>> www.harrsigeopspatial.com too look long to respond.
>>
>> The address "harrisgeo..." is misspelled.
>>
>> Just expanding on Lajos answer. The authority section is:
>> :~$ host -v www.harrisgeospatial.com
>> ...
>> exelisvis.com. 172799 IN NS dns1.exelisinc.com.
>> exelisvis.com. 172799 IN NS dns2.exelisinc.com.
>>
>> ;; ADDITIONAL SECTION:
>> dns1.exelisinc.com. 172799 IN A 151.190.40.10
>> dns2.exelisinc.com. 172799 IN A 151.190.254.251
>>
>> So maybe they have a problem with these servers (dns1 and dns2).
>> They respond well to traceroute...
>>
>> Cheers,
>> Helder
>>
>>
>
> Thanks, this is good information. However, my point is that the link to harrisgeospatial that pops up on a google search for anything to do with IDL doesn't work. Hopefully someone at the company will read these posts and fix the problem.




This symptom sounds like your local admin has blocked or blacklisted the route. From the same node, can you run tracert from your OS command line to "www.harrisgeospatial.com" to see if it's blocked before it hits an external site?

Jim P.
Re: harrisgeospatial unreachable... [message #94194 is a reply to message #94190] Fri, 17 February 2017 09:44 Go to previous messageGo to next message
astroboy.20000 is currently offline  astroboy.20000
Messages: 39
Registered: August 2012
Member
Hi Jim,

This is what I get. As I said, I talked to exelis in Boulder about this a few days ago and I'm not the only person not able to link to the harris IDL documentation from google when I look up an IDL command.



H:\>tracert www.harrisgeospatial.com

Tracing route to www.exelisvis.com [10.10.10.29]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.38.7.1
2 <1 ms <1 ms <1 ms ushrn1-1-fws001.net.harris.com [192.124.3.65]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 *





If I type in http://www.harrisgeospatial.com I get a message: "www.harrisgeospatial.com took too long to respond".

Ditto if I type in https://www.harrisgeospatial.com in the same browser window.

If I open a new browser window and type in https:// etc. sometimes I get thru, and sometimes it times out. I clicked on Running Windows Network Diagnostics and it said "Your computer appears to be correctly configured, but the devices or resource (www.harrisgeospatial.com) is not responding"

Am I the only person reading this thread who's having this problem? Does anyone know of someone at exelis I could contact about this?

Thanks,

Mark
Re: harrisgeospatial unreachable... [message #94195 is a reply to message #94194] Fri, 17 February 2017 10:07 Go to previous messageGo to next message
Lajos Foldy is currently offline  Lajos Foldy
Messages: 176
Registered: December 2011
Senior Member
On Friday, February 17, 2017 at 6:44:41 PM UTC+1, M Q wrote:

> H:\>tracert www.harrisgeospatial.com
>
> Tracing route to www.exelisvis.com [10.10.10.29]
> over a maximum of 30 hops:
>
> 1 1 ms 1 ms 1 ms 10.38.7.1
> 2 <1 ms <1 ms <1 ms ushrn1-1-fws001.net.harris.com [192.124.3.65]
> 3 * * * Request timed out.
> 4 * * * Request timed out.
> 5 * * * Request timed out.
> 6 * * * Request timed out.
> 7 *

I don't understand this at all. 10.*.*.* addresses are private, they are used only on local networks:

NetRange: 10.0.0.0 - 10.255.255.255
CIDR: 10.0.0.0/8
NetName: PRIVATE-ADDRESS-ABLK-RFC1918-IANA-RESERVED
NetHandle: NET-10-0-0-0-1
Parent: ()
NetType: IANA Special Use
OriginAS:
Organization: Internet Assigned Numbers Authority (IANA)
RegDate:
Updated: 2013-08-30
Comment: These addresses are in use by many millions of independently operated networks, which might be as small as a single computer connected to a home gateway, and are automatically configured in hundreds of millions of devices. They are only intended for use within a private context and traffic that needs to cross the Internet will need to use a different, unique address.

Seems like a DNS problem.

regards,
Lajos
Re: harrisgeospatial unreachable... [message #94202 is a reply to message #94195] Tue, 21 February 2017 13:27 Go to previous message
astroboy.20000 is currently offline  astroboy.20000
Messages: 39
Registered: August 2012
Member
On Friday, February 17, 2017 at 1:07:36 PM UTC-5, fawltyl...@gmail.com wrote:
> On Friday, February 17, 2017 at 6:44:41 PM UTC+1, M Q wrote:
>
>> H:\>tracert www.harrisgeospatial.com
>>
>> Tracing route to www.exelisvis.com [10.10.10.29]
>> over a maximum of 30 hops:
>>
>> 1 1 ms 1 ms 1 ms 10.38.7.1
>> 2 <1 ms <1 ms <1 ms ushrn1-1-fws001.net.harris.com [192.124.3.65]
>> 3 * * * Request timed out.
>> 4 * * * Request timed out.
>> 5 * * * Request timed out.
>> 6 * * * Request timed out.
>> 7 *
>
> I don't understand this at all. 10.*.*.* addresses are private, they are used only on local networks:
>
> NetRange: 10.0.0.0 - 10.255.255.255
> CIDR: 10.0.0.0/8
> NetName: PRIVATE-ADDRESS-ABLK-RFC1918-IANA-RESERVED
> NetHandle: NET-10-0-0-0-1
> Parent: ()
> NetType: IANA Special Use
> OriginAS:
> Organization: Internet Assigned Numbers Authority (IANA)
> RegDate:
> Updated: 2013-08-30
> Comment: These addresses are in use by many millions of independently operated networks, which might be as small as a single computer connected to a home gateway, and are automatically configured in hundreds of millions of devices. They are only intended for use within a private context and traffic that needs to cross the Internet will need to use a different, unique address.
>
> Seems like a DNS problem.
>
> regards,
> Lajos

I finally contacted someone at Harris who's familiar with this problem. It turns out that there's an internal firewall that prevents people in the building from accessing www.harrisgeospatial.com. I can get an exemption, or, I'm told I can take my laptop to the Starbucks next door and I'll be able to access the website with no trouble at all.
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