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| Re: IDL (8.6.0) Help not working after update to MacOS Sierra 10.12.5 [message #94448 is a reply to message #94447] |
Wed, 24 May 2017 10:04   |
Burch
Messages: 28
Registered: December 2013
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Junior Member |
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On Wednesday, May 24, 2017 at 10:51:29 AM UTC-5, Barry Lesht wrote:
> I updated my MacbookPro to Sierra 10.12.5 yesterday. Today I the "Help" function in IDL 8.6.0 no longer works - nothing happens. Has anyone else had this problem?
>
> Thanks.
Yep, updated to 10.12.5 yesterday on my Mac Pro. Now nothing happens when I type
"?routine_name". I haven't looked into it much yet beyond changing the help settings in IDL preferences, which had no discernible effect.
{
"ARCH": "x86_64",
"OS": "darwin",
"OS_FAMILY": "unix",
"OS_NAME": "Mac OS X",
"RELEASE": "8.5",
"BUILD_DATE": "Jul 7 2015",
"MEMORY_BITS": 64,
"FILE_OFFSET_BITS": 64
}
-Jeff
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| Re: IDL (8.6.0) Help not working after update to MacOS Sierra 10.12.5 [message #94465 is a reply to message #94459] |
Wed, 31 May 2017 18:36 |
chris_torrence@NOSPAM
Messages: 528
Registered: March 2007
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Senior Member |
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On Monday, May 29, 2017 at 3:21:57 AM UTC-6, Markus Schmassmann wrote:
> On 05/24/2017 08:32 PM, Barry Lesht wrote:
>> Just got this from the technical support folks:
>>
>> "We have an existing bug report about this issue in our system (IDL-69794). I have added a note to the bug report that you are also encountering this issue. Hopefully, this issue will be fixed in a future release of IDL.
>>
>> If you have access to the internet from the environment in which you are using IDL, a possible workaround might be to use the on-line help system. This can be found using the link below:
>> https://www.harrisgeospatial.com/docs/using_idl_home.html"
> Have you tried entering in your browser address bar
>
> file:////opt/idl/idl_current/help/online_help/IDL/idl.htm#cs hid=routine
>
> with the path changed to your path?
>
> I know this is not so convenient, but it might work as a short term
> workaround.
>
> Markus
Apple broke this in their latest update. Python has the same issue:
Python 3.5.1 |Anaconda 2.4.1 (x86_64)| (default, Dec 7 2015, 11:24:55)
[GCC 4.2.1 (Apple Inc. build 5577)] on darwin
>>> import webbrowser as wb
>>> b = wb.get(None)
>>> b.open('http://www.google.com')
0:37: execution error: "http://www.google.com" doesn’t understand the “open location” message. (-1708)
False
It's actually a bug with AppleScript:
MacBook:~ chris$ osascript <<EOF
> open location "http://www.google.com"
> EOF
0:37: execution error: "http://www.google.com" doesn’t understand the “open location” message. (-1708)
http://bugs.python.org/issue30392
It sounds like it might be fixed in macOS 10.12.6 public beta (version 2), but I don't have access to that so I can't test it.
In the meantime, I'll see if I can get a workaround into IDL.
-Chris
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| Re: IDL (8.6.0) Help not working after update to MacOS Sierra 10.12.5 [message #94566 is a reply to message #94495] |
Sun, 09 July 2017 08:04 |
BLesht
Messages: 89
Registered: March 2007
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Member |
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On Tuesday, June 13, 2017 at 11:01:18 AM UTC-5, john.b...@noaa.gov wrote:
> Thanks very much!
>
> On Monday, June 5, 2017 at 1:14:14 PM UTC-6, Chris Torrence wrote:
>> Okay, here's a workaround.
>>
>> In /Applications/harris/idl86/bin/online_help_html, around line 111, change the following lines from:
>> href="\"file://$1\""
>> osascript -e 'open location '$href
>> To:
>> href="file://$1"
>> open $href
>>
>> If someone could give this a try and post here, that would be great.
>> Thanks,
>> Chris
Hi - I started this thread and have just caught up with the responses. I tried the work around suggested by Chris, but it does NOT work for me. I cannot access the Help directory either using the menu or the keyboard shortcut.
Barry
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| Re: IDL (8.6.0) Help not working after update to MacOS Sierra 10.12.5 [message #94575 is a reply to message #94566] |
Fri, 14 July 2017 07:42 |
Jonathan
Messages: 8
Registered: January 2011
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Junior Member |
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I just joined this thread after upgrading my Mac to OS X 10.12.5, which required I finally update from IDL 8.2 to 8.6. I also find that the help system does not operate, and this workaround did not work for me.
Jonathan
On Sunday, July 9, 2017 at 11:04:21 AM UTC-4, Barry Lesht wrote:
> On Tuesday, June 13, 2017 at 11:01:18 AM UTC-5, john.b...@noaa.gov wrote:
>> Thanks very much!
>>
>> On Monday, June 5, 2017 at 1:14:14 PM UTC-6, Chris Torrence wrote:
>>> Okay, here's a workaround.
>>>
>>> In /Applications/harris/idl86/bin/online_help_html, around line 111, change the following lines from:
>>> href="\"file://$1\""
>>> osascript -e 'open location '$href
>>> To:
>>> href="file://$1"
>>> open $href
>>>
>>> If someone could give this a try and post here, that would be great.
>>> Thanks,
>>> Chris
>
> Hi - I started this thread and have just caught up with the responses. I tried the work around suggested by Chris, but it does NOT work for me. I cannot access the Help directory either using the menu or the keyboard shortcut.
>
> Barry
On Sunday, July 9, 2017 at 11:04:21 AM UTC-4, Barry Lesht wrote:
> On Tuesday, June 13, 2017 at 11:01:18 AM UTC-5, john.b...@noaa.gov wrote:
>> Thanks very much!
>>
>> On Monday, June 5, 2017 at 1:14:14 PM UTC-6, Chris Torrence wrote:
>>> Okay, here's a workaround.
>>>
>>> In /Applications/harris/idl86/bin/online_help_html, around line 111, change the following lines from:
>>> href="\"file://$1\""
>>> osascript -e 'open location '$href
>>> To:
>>> href="file://$1"
>>> open $href
>>>
>>> If someone could give this a try and post here, that would be great.
>>> Thanks,
>>> Chris
>
> Hi - I started this thread and have just caught up with the responses. I tried the work around suggested by Chris, but it does NOT work for me. I cannot access the Help directory either using the menu or the keyboard shortcut.
>
> Barry
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| Re: IDL (8.6.0) Help not working after update to MacOS Sierra 10.12.5 [message #94577 is a reply to message #94575] |
Fri, 14 July 2017 12:44 |
laura.hike
Messages: 87
Registered: September 2013
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Member |
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Try using google to get help. ;^)
On Friday, July 14, 2017 at 7:42:51 AM UTC-7, Jonathan wrote:
> I just joined this thread after upgrading my Mac to OS X 10.12.5, which required I finally update from IDL 8.2 to 8.6. I also find that the help system does not operate, and this workaround did not work for me.
> Jonathan
>
> On Sunday, July 9, 2017 at 11:04:21 AM UTC-4, Barry Lesht wrote:
>> On Tuesday, June 13, 2017 at 11:01:18 AM UTC-5, john.b...@noaa.gov wrote:
>>> Thanks very much!
>>>
>>> On Monday, June 5, 2017 at 1:14:14 PM UTC-6, Chris Torrence wrote:
>>>> Okay, here's a workaround.
>>>>
>>>> In /Applications/harris/idl86/bin/online_help_html, around line 111, change the following lines from:
>>>> href="\"file://$1\""
>>>> osascript -e 'open location '$href
>>>> To:
>>>> href="file://$1"
>>>> open $href
>>>>
>>>> If someone could give this a try and post here, that would be great.
>>>> Thanks,
>>>> Chris
>>
>> Hi - I started this thread and have just caught up with the responses. I tried the work around suggested by Chris, but it does NOT work for me. I cannot access the Help directory either using the menu or the keyboard shortcut.
>>
>> Barry
>
>
>
> On Sunday, July 9, 2017 at 11:04:21 AM UTC-4, Barry Lesht wrote:
>> On Tuesday, June 13, 2017 at 11:01:18 AM UTC-5, john.b...@noaa.gov wrote:
>>> Thanks very much!
>>>
>>> On Monday, June 5, 2017 at 1:14:14 PM UTC-6, Chris Torrence wrote:
>>>> Okay, here's a workaround.
>>>>
>>>> In /Applications/harris/idl86/bin/online_help_html, around line 111, change the following lines from:
>>>> href="\"file://$1\""
>>>> osascript -e 'open location '$href
>>>> To:
>>>> href="file://$1"
>>>> open $href
>>>>
>>>> If someone could give this a try and post here, that would be great.
>>>> Thanks,
>>>> Chris
>>
>> Hi - I started this thread and have just caught up with the responses. I tried the work around suggested by Chris, but it does NOT work for me. I cannot access the Help directory either using the menu or the keyboard shortcut.
>>
>> Barry
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| Re: IDL (8.6.0) Help not working after update to MacOS Sierra 10.12.5 [message #94631 is a reply to message #94613] |
Sun, 30 July 2017 08:42 |
BLesht
Messages: 89
Registered: March 2007
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Member |
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On Monday, July 24, 2017 at 2:06:43 PM UTC-5, Chris Torrence wrote:
> Hi Barry,
>
> Just to eliminate some variables, try completely clearing the browser cache, to make sure it doesn't have something in the history that's messing it up.
>
> -Chris
Hi Chris - Thanks, but no joy. I've also tried changing the browser preference from Firefox to Safari.
I still have older versions of IDL installed (back to 8.2) and the help function works with them. Right now, if I find I need to access help, I just launch an older version and use that. It's an annoyance, but not debilitating.
I'd like to understand why the fix doesn't seem to work for me, but it isn't critical.
Barry
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| Re: IDL (8.6.0) Help not working after update to MacOS Sierra 10.12.5 [message #94637 is a reply to message #94636] |
Mon, 31 July 2017 10:17 |
chris_torrence@NOSPAM
Messages: 528
Registered: March 2007
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Senior Member |
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On Monday, July 31, 2017 at 9:29:51 AM UTC-6, Barry Lesht wrote:
> On Wednesday, May 24, 2017 at 10:51:29 AM UTC-5, Barry Lesht wrote:
>> I updated my MacbookPro to Sierra 10.12.5 yesterday. Today I the "Help" function in IDL 8.6.0 no longer works - nothing happens. Has anyone else had this problem?
>>
>> Thanks.
>
> Further update as per Harris Tech Support this morning:
>
> I do have good news for you, however. The issue with IDL Help on Mac is related to a recent update Apple pushed alongside OSX 10.12.5. This bug was address and will be fixed in IDL 8.6.1. Even better, IDL 8.6.1 releases sometime today. Once installed, IDL Help should function as expected for you.
>
> In the mean time, the work-around is to copy/paste the link within the Help error message in the IDL console. This link can be pasted into a browser to get to IDL Help. Alternatively, you can just launch IDL Help from Finder and search manually. The bug arises from the way IDL pushes the links to operating system which was broken by Apple.
Hey Barry,
IDL 8.6.1 has the same fix described in my workaround above:
In /Applications/harris/idl86/bin/online_help_html, around line 111, change the following lines from:
href="\"file://$1\""
osascript -e 'open location '$href
To:
href="file://$1"
open $href
If you tried that, and it didn't actually solve the problem, then I don't know if IDL 8.6.1 will solve it either. We just tried this on macOS 10.12.5 and 10.12.6 and the help launched successfully with the fix.
Anyway, I *hope* that IDL 8.6.1 solves the problem on your machine.
Cheers,
Chris
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| Re: IDL (8.6.0) Help not working after update to MacOS Sierra 10.12.5 [message #94675 is a reply to message #94447] |
Sat, 12 August 2017 10:08 |
BLesht
Messages: 89
Registered: March 2007
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Member |
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I finally was able to solve this problem with the insight and able assistance provided by David Starbuck from Harris/IDL technical support. The issue was that my IDL path did not include my /usr/bin directory and so the neither the "uname" nor "open" commands in the online_help_html file could be executed. Two easy fixes are to (a) update the IDL path to include the /usr/bin directory and (b) edit the online_help_html to use the full path to the commands.
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