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How to upgrade IDL, Poor support [message #11084]

Mon, 16 March 1998 00:00

sjh
Messages: 4
Registered: July 1996

Junior Member

I have been away from using IDL for about 2 years, but I do have an active
ongoing software upgrade subscription with them. Now that I am using IDL
again, I sent E mail to RSI support on Wednesday, Mar. 11, asking how to
upgrade my IDL 5.0 to the latest version over Internet. I did get the
automatic confirmation response from them, but I have still not heard any
actual response from them, as of today, Monday, Mar. 16. I am disappointed in
this poor response time, I hope it is not representative of a degradation in
support from earlier years.

In any case, can anybody tell me how to upgrade my 5.0 to the latest level.
Again, I do have an active software upgrade agreement with them.

Thank you
Stephen Herman

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[Message index]

		How to upgrade IDL, Poor support By: sjh on Mon, 16 March 1998 00:00
		Re: How to upgrade IDL, Poor support By: L. Paul Mix on Fri, 20 March 1998 00:00

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