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Re: problem with online help IDL v7.0 [message #62436 is a reply to message #61774] Wed, 10 September 2008 03:20 Go to previous message
pruthvi is currently offline  pruthvi
Messages: 5
Registered: August 2008
Junior Member
On Aug 1, 4:08 pm, pruthvi <pruthvi.vall...@gmail.com> wrote:
> Hello!
>
> I have recently switched to linux (Ubuntu 8.0) and installed IDL(v7.0)
> using all default settings.  I am experiencing following problem with
> help system.
>
> whenever I seek help using command "?" or click on menu "help-> Help
> Content", IDL opens firefox but only error page displayed stating
> "while trying to retrieve the URL: http:/127.0.0.1: ...connection
> refused". But if I start idlde with super user privilege,  help is
> displayed normally.
>
> It appears to me more a linux problem than IDL problem, but for me it
> is happening while using IDL and in case anyone has exprienced similar
> problem before, can throw light on it.
>
> Thanking you in advance
>
> PV

Today I found solution to this problem accidentally. I have one
instant messaging application named "pidgin" on my computer. Today I
changed the proxy settings for this application from manual
configuration to direct internet connection. Subsequently, when I ran
IDLDE, it started showing help in browser properly. To confirm that
this was really due to change in PIDGIN's network settings, I changed
back the proxy setting of PIDGIN from "direct internet connection" to
"manual". This again stopped IDLDE from showing help and started
showing "connection refused" error message.

It would be worth mentioning that all the while my browser (Firefox
3.) used option "System proxy" and never had problem in displaying web-
page. My system proxy are set to relevant proxy setting for my
department. It appears to me as though some configuration file is
common between PIDGIN and IDLDE but don't know which one.

Hope this is helpful to someone.

PV
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