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Re: Using IDL Help on Mac OS clients [message #70339 is a reply to message #70327] Sun, 04 April 2010 14:36 Go to previous messageGo to previous message
Maxwell Peck is currently offline  Maxwell Peck
Messages: 61
Registered: February 2010
Member
Ken,

I don't know if this is helpful but I've seen the same thing on
Windows with a Unix shared home drive on ENVI/IDL. It seems as though
the later versions of these write a whole lot of files to a directory
before they launch their help system.I don't know the proper fix but
what I did was edit the help config files to point to a local drive
rather than the networked drive and it works.

I can't remember the specific files because i dont have it in front of
me but the idlhelp.ini is not the only one that needs to be edited
there is another file which I think is in a directory down that needs
to be changed too. When you open it in Notepad you'll see where to
change it.

Max
On Apr 5, 12:19 am, "Kenneth P. Bowman" <k-bow...@null.edu> wrote:
> We have filed a problem report with ITTVIS, but perhaps someone else
> has encountered this problem and found a workaround.
>
> In my research group we use Macs for desktop computers (with Linux
> servers for large computations).
>
> Users' home directories are served from an Apple XServe via Apple's
> filesharing protocol, AFP.  IDL is installed on each computer's
> local disk in the normal Mac fashion (in /Applications).
>
> Since upgrading to IDL 7.1, clients whose home directories are on
> the server are unable to start the IDL help.  The result of typing
> ? at the IDL prompt is that nothing happens.
>
> Local accounts on the desktop Macs (that is, users whose home directories
> are on the local disk) do not have problems starting Help.  I don't
> have any problem running Help on my laptop, for example, which does
> not use the fileserver.
>
> I expect that this is some sort of permissions problem, but I have
> the feeling that ITTVIS does not have a Mac configuration like this,
> so the problem is new to them.  We have been waiting a while for a
> response, and it is cutting into our productivity to not have
> access to Help.
>
> Anyone else seen something similar or have suggestions?
>
> Ken
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