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Re: Research Systems Platform Support Update [message #28326]

Tue, 04 December 2001 10:46

Stein Vidar Hagfors H[1] is currently offline

Stein Vidar Hagfors H[1]
Messages: 56
Registered: February 2000

Member

Matthew Powell <mpowell@rsinc.com> writes:

[...]
> Research Systems is committed to supporting our customers with their
> varied platform requirements while maintaining financially sound
> business practices. Our goal is to communicate all pertinent information
> to our customers in a timely fashion in order to allow them ample time
> to make well informed platform decisions. Accordingly, we would like to
> reassure our customers on other currently supported platforms that we
> have no plans to discontinue any of them at this time. We ask customers
> for assistance in planning for the future by informing their sales
> representatives about their future platform purchase plans so that we
> can better support our customer base. We also ask that our customers
> take a moment to complete and return a brief survey that will be
> e-mailed to them shortly regarding their current platform usage and
> future purchase plans.

If RSI had only done this *before* making their previous decision,
we'd all have slept better... I really wonder what will happen, given
recent experiences, if a viable, free, open-source alternative should
emerge..

--
------------------------------------------------------------ --------------
Stein Vidar Hagfors Haugan
ESA SOHO SOC/European Space Agency Science Operations Coordinator for SOHO

NASA Goddard Space Flight Center, Email: shaugan@esa.nascom.nasa.gov
Mail Code 682.3, Bld. 26, Room G-1, Tel.: 1-301-286-9028/240-354-6066
Greenbelt, Maryland 20771, USA. Fax: 1-301-286-0264
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[Message index]

		Re: Research Systems Platform Support Update By: Stein Vidar Hagfors H[1] on Tue, 04 December 2001 10:46
		Re: Research Systems Platform Support Update By: Struan Gray on Tue, 04 December 2001 03:35
		Re: Research Systems Platform Support Update By: Richard French on Mon, 03 December 2001 21:32
		Re: Research Systems Platform Support Update By: Knaepen Bernard on Mon, 03 December 2001 20:08
		Re: Research Systems Platform Support Update By: Paul Woodford on Mon, 03 December 2001 19:58
		Re: Research Systems Platform Support Update By: gurman on Mon, 03 December 2001 12:42

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